What To Do If You Receive a Vehicle Recall

MyTPG Blog
Published: 07/15/21 5:00 AM

Title image for What To Do If You Receive a Vehicle Recall showing a mechanic working with his tools under a car.

What To Do If You Receive a Vehicle Recall

This article was published on: 07/15/21 5:00 AM




Your vehicle’s manufacturer or the National Highway Traffic Safety Administration (NHTSA) can issue a recall on a car that has a safety-related defect or fails to meet safety standards. Defective airbags or seat belts and leaking fuel systems are some of the many issues that could lead to recalls—recalls that can create serious safety concerns for you and your loved ones. Keep reading to learn what to do if you receive a vehicle recall notice.


Download the PDF version

This flyer is for informational purposes only and is not intended as professional advice.

© 2019-2020 MyTPG.com. All rights reserved.


Your car manufacturer has 60 days to send you a recall letter once a recall has been issued. The letter will identify:

  • The details of the defect
  • Safety concerns the defect may present
  • Warning signs that your vehicle may have the defect
  • What the car manufacturer is doing to resolve the issue
  • Where to go to fix the issue, when you can take your car in and how long it will take
  • Who to contact if there are problems getting the recall issue fixed

Once you have received your recall letter, contact your local authorized dealer to set up a service appointment. Have your VIN ready when scheduling your appointment with the service department so they can identify the recall issue.

In the event of a recall, repairs, software updates, replacement vehicles and refunds are typically covered by your vehicle’s manufacturer. Contact your car’s manufacturer If you have already fixed an issue that later gets recalled—you may be able to receive a refund on the previous service costs.

Don’t Ignore a Vehicle Recall

There may be instances when you don’t receive a recall letter. To check for a recall on your vehicle, retrieve your VIN and visit your car manufacturer’s website or the NHTSA website to see if a recall has been issued.

Always take action when your vehicle gets recalled, and resolve the issue as quickly as possible. The ramifications of ignoring a recall may be severe and can directly impact the safety of you and your loved ones. For additional recall guidance and Auto Insurance Solutions, speak to us today by simply calling 909.466.7876!


Download the PDF version